Returns & Exchanges
At Sonara Jewelry, we want you to be completely satisfied with your purchase. If your piece isn't a perfect fit, we offer a hassle-free 30-day return policy for all unworn items in their original packaging.
Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place your jewelry in its original branded box and protective pouch to ensure it arrives back to us in pristine condition.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the item, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing